Retail Onsite Optimisation Analytics Manager
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| Job Type | Permanent Full Time |
| Location | London |
| Area | London, UK |
| Sector | Digital - Analytics/InsightDigital - Customer Experience |
| Salary | £Excellent + Benefits |
| Start Date | |
| Job Ref | 13034b |
| Job Views | 1233 |
- Description
- Our client is a market leading retailer looking to appoint an experienced Onsite Optimisation Analytics Manager to their digital team. You will be responsible for optimising customer experiences and increasing onsite conversion.
Key responsibilities:
·Managing and creating strong taxonomy to enhance and implement actionable data
·Generating unique insights to help shape the customer proposition across all business areas, including pricing, marketing insights, UX and range strategy
·Continuously monitor and improve user experience
·Engaging with stakeholders across key commercial functions to improve trading performance, customer acquisition and shopper loyalty
·Work with individuals at all levels to integrate analytics technology into key decision-making processes
·Optimise online user journeys across different categories
·Stay in tune with wider macro trends in the retail sector, keeping the brand relevant in a fast paced and ever-changing market
·Create reports based on onsite customer conversion metrics
Essential skills and attributes:
·Proven record in delivering success for other national brands, operating within a B2C industry, delivering and implementing change
·Expert knowledge of Google Analytics toolkits. SQL, VBA or similar would be highly advantageous
·The ability to work in a start-up environment, often operating in a team which has high levels of ambiguity and autonomy where results are needed and accountability is high
·Confident presenter able to influence at all levels of the business
This is a great opportunity to shape a brand-new function within what is already a highly decorated and prestigious retail business.
